The European Union and the international development of the companies require professional foreign language knowledge at your workplace. What is required by the employee is just as different as the positions in the company. One has to be confident holding presentations in a foreign language, it is important for the other one to negotiate successfully. One colleague has to chair a meeting, the other one has to do business correspondence, be confident on the phone or communicate with the customer. Therefore, inlingua has developed an intensive target-orientated special language programme.
You can chose from the following main focuses:
telephoning
general telephone phraseology
connecting phone calls, putting on hold or diverting business partners.
telephone manners
leaving and taking messages
taking and asking for information
complaint handling on the phone
meetings
opening discussions and welcoming the participants
introducing the subject and agenda
taking the minutes
leading a discussion
giving the floor and asking for comments
making suggestions
agreeing and disagreeing
summarizing results and making arrangements
negotiations
opening and chairing negotiations
setting targets and approaches
airing views on mutual interests
introducing new aspects, giving reasons and asking for opinions
explaining positions, making counterproposals, agreeing and disagreeing
reaching agreements
summarizing negotiation results and decisions
business correspondence
formal and informal standard terms and phrases
introductory and finishing phrases in the aimed at form and politeness
setting up confirmations, enquiries and offers
letters, e-mails, faxes and their differences
complaining and handling complaints, striking the right note
emphazising your matter of concern
socializing across cultures
welcoming, hospitality and saying good-bye to customers
introducing yourself and exchanging personal information
arranging for a comfortable talking atmosphere
bridging waiting-time
small talk
explaining a visitors´programme
considering cultural differences
presentations
opening presentations
introducing yourself and the subject and giving an overview
linking, strengthening and weakening issues on the agenda
showing and explaining facts and context using graphs and diagram
weighing up possiblities
giving reasons for results, and summary
involving the audience and answering questions
language
English
frequency
on request
schedule
on request
booking duration
Please come and see us for an assessment test and advice without any obligation.
previous knowledge
medium level previous knowledge needed
special features
After grammar and vocabulary refreshers you learn practically-orientated specific vocabulary
number of participants
homogeneous mini groups
Please come and see us for a free grading test and advice
courses
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The European Union and the international development of the companies require professional foreign language knowledge at your workplace. What is required by the employee is just as different as the positions in the company. One has to be confident holding presentations in a foreign language, it is important for the other one to negotiate successfully. One colleague has to chair a meeting, the other one has to do business correspondence, be confident on the phone or communicate with the customer. Therefore, inlingua has developed an intensive target-orientated special language programme.